Frequently asked
questions, answered

How long is the pricing agreement for Chassis?

Typical Chassis agreement is 12 months long. You can learn more about pricing here.

What all is included with my license of Chassis?

We offer onboarding training, a set of ready custom templates, software assurance that gives you access to new features, API updates, and 10 hours of monthly customer support.

If we purchase Chassis, how many members of our team can use it?

We do not have any limit on the number of team members who can use Chassis.

Do I get any support if we have questions about Chassis use?

Yes, Chassis comes with 10 hours of monthly support.

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How long will it take for us to get access to Chassis after we buy?

Typical Chassis installation is completed in 10 business days.

Do I get pre-made templates when we by Chassis?

Yes, we can help with a set of templates using your best practices to get your team started.

If I already have my templates, can I use them with Chassis?

Yes, you just need to put your templates in a csv format supported by Chassis so you can import them.

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If we need more templates than when we started, is that something you can help with?

Yes, we can look at your particular case scenario and need and be willing to have the discussion for support.

What happens when Google or Facebook make changes to their API?

Chassis comes with API support so your system and platforms will not be impacted by these changes.

What happens when Google or Facebook launch new features, how long before we will get access to them?

Major feature updates deemed important can be available within a couple of months, all other features can be evaluated case by case. As always we can prioritize the ones you care about most.

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Does Chassis integrate with any CRM's?

Yes, we have integrations available with Salesforce. All other CRM integrations can be done as part of customization. Also, Chassis has APIs that will allow your dev team to integrate Chassis yourself. Please contact us here to learn more.

Can Chassis be customized to integrate with our current platform or systems?

Yes, Chassis is fully extensible through its APIs and we can customize it for a more integrated experience. Please contact us here.

How does Chassis integrate with Ad Platforms?

Chassis uses native APIs for every Ad Platform it supports.

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